Privacy Policy

Consent to Data Practices

Terrace + Tide is committed to protecting your privacy. This Statement of Privacy applies to the Terrace + Tide website and governs data collection and usage. By using the Terrace + Tide website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Terrace + Tide collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Terrace + Tide also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by Terrace + Tide. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Terrace + Tide for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Terrace + Tide website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Terrace + Tide public message boards, this information may be collected and used by others. Note: Terrace + Tide does not read any of your private online communications.

Terrace + Tide encourages you to review the privacy statements of websites you choose to link to from Terrace + Tide so that you can understand how those websites collect, use and share your information. Terrace + Tide is not responsible for the privacy statements or other content on websites outside of the Terrace + Tide website.

Use of Your Personal Information

Terrace + Tide collects and uses your personal information to operate the Terrace + Tide website and deliver the information and services you have requested. Terrace + Tide also uses your personally identifiable information to inform you of other products or services available from Terrace + Tide and its affiliates. Terrace + Tide may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Terrace + Tide does not sell, rent or lease its customer lists to third parties. Terrace + Tide may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Terrace + Tide may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Terrace + Tide, and they are required to maintain the confidentiality of your information.

Terrace + Tide does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Terrace + Tide keeps track of the pages our customers visit in order to determine what Terrace + Tide products and services are the most popular. This data is used to deliver customized content and advertising within Terrace + Tide to customers whose behavior indicates that they are interested in a particular subject area.

The Terrace + Tide website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Terrace + Tide or the site; (b) protect and defend the rights or property of Terrace + Tide; and, (c) act under exigent circumstances to protect the personal safety of users of Terrace + Tide, or the public.

Use of Cookies

The Terrace + Tide website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Terrace + Tide pages, or register with the Terrace + Tide site or services, a cookie helps Terrace + Tide to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Terrace + Tide website, the information you previously provided can be retrieved, so you can easily use the Terrace + Tide features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Terrace + Tide services or the website.

Security of Your Personal Information

Terrace + Tide secures your personal information from unauthorized access, use or disclosure. Terrace + Tide secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

No Sharing of Information

Terrace + Tide does not share phone numbers and messaging data are not sold to third parties. Terrace + Tide collects phone numbers for the purpose of sending transactional SMS messages, such as appointment reminders and requested support. Your data is stored and protected in a secure database, and your data can be deleted by sending a request through the contact form on this website. When sending SMS messages, message and data rates may apply. Message frequency varies.

Changes to This Statement

Terrace + Tide will occasionally update this Privacy Statement to reflect company and customer feedback. Terrace + Tide encourages you to periodically review this Statement to be informed of how the Terrace + Tide is protecting your information.

Contact Information

Terrace + Tide welcomes your comments regarding this Privacy Statement. If you believe that Terrace + Tide has not adhered to this Statement, please contact Terrace + Tide by using the contact form of this website. We will use commercially reasonable efforts to promptly determine and remedy the problem.